# How to contact support

The easiest way to raise a support ticket whilst you are logged in to Converso is via the Support chat which can be accessed via the button in the top right hand corner of the app:

<figure><img src="/files/wwcoVySt87HyF6UpEZJk" alt=""><figcaption><p>Support button to open support chat and product tour</p></figcaption></figure>

You can then chat with our AI customer support agent to resolve your issue, answer any product question, or create a ticket if the question or issue can not be immediately resolved.&#x20;

You can also contact support at **<support@converso.io>**.

<br>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://converso.gitbook.io/product-documentation/support/how-to-contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.