> For the complete documentation index, see [llms.txt](https://converso.gitbook.io/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://converso.gitbook.io/product-documentation/communications/contacts.md).

# Contacts

You can save your customers' details in contacts by importing a CSV file, or by adding individual contacts manually, under Contacts.

New contacts can be created using the contact's service identifier (eg WhatsApp mobile number) used in a chat.&#x20;

Contacts can be accessed from any group.
