> For the complete documentation index, see [llms.txt](https://converso.gitbook.io/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://converso.gitbook.io/product-documentation/communications.md).

# Communications

- [Conversations](https://converso.gitbook.io/product-documentation/communications/conversations.md): How to manage and assign customer conversations.
- [How conversations are billed](https://converso.gitbook.io/product-documentation/communications/conversations/how-conversations-are-billed.md)
- [Workspaces](https://converso.gitbook.io/product-documentation/communications/workspaces.md): Workspaces can be used to deploy AI agents and share work amongst a team.
- [Adding channels to a workspace](https://converso.gitbook.io/product-documentation/communications/workspaces/adding-channels-to-a-workspace.md): How to set up communication channels in a workspace
- [Teams](https://converso.gitbook.io/product-documentation/communications/teams.md): A team can be defined for each workspace
- [Notifications](https://converso.gitbook.io/product-documentation/communications/notifications.md): How to know when you have new messages, and when chats are assigned to you
- [Contacts](https://converso.gitbook.io/product-documentation/communications/contacts.md): Import your existing contacts' details, and save details of new contacts
- [Managing contacts](https://converso.gitbook.io/product-documentation/communications/contacts/managing-contacts.md): How to create, import and manage contacts