# Mapping message templates

This article describes how to map placeholders in WhatsApp message templates to Converso variables.

1. Go to the relevant workspace, and click on Channels > WhatsApp > Templates. 

2. Review list of templates, and under column "Mapped" click on templates with "No" entered. 

**Even if there is no variable to map, click on the template entry to change the template status to mapped "Yes".**

3. If you have an image as a header, go to "Header variables mapping" and choose "Custom image path":

<figure><img src="https://lh7-us.googleusercontent.com/N9PI1j8dSXQTOfRzhS51UpE5UH-5Lcr9rbfgOE9uQDqmTvMj2Aj0MIX9CRQTp67m4XD24eec01wjohS8NrAICYr4PJQCxOVnxX-p2wVlTQgxzpZsBDQuZeMP0IbuoXryGDMBQWt69ws6rtGdAZUYhIw" alt="" width="563"><figcaption></figcaption></figure>

Then paste the link for the image that you submitted to WhatsApp for that template. This can be done from a website, or using services such as Cloudinary or Dropbox. This will add the graphic at the top of the message. For more information on creating URLs for your images, please go [here](/product-documentation/channels/whatsapp/how-to-create-an-image-url.md).

4. If you have a name in the body of your message, go to "Body variables mapping" and choose "Contact" and "\[contact-firstname]" or appropriate:

<figure><img src="https://lh7-us.googleusercontent.com/6kbVuC2WvDoU9mJtW5gHhtq2Y67Zlo5Fis66dvTwnOTxt-Fy8TfEQazVapMZNr1alXg2mh_Ub-PkzjSe0KC_fIB69CvowqE0-1BLVQCtq17F0sKXfrX0XbjoRWwKqbvIb0Bi13-Ow3Xs4YkPS57dNMs" alt="" width="563"><figcaption></figcaption></figure>

This will add the first name from Converso contacts.

5. Click on "Save" and repeat for other unmapped templates.

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