Converso product documentation
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Converso product documentation
  • Welcome to Converso
  • Getting started
    • Quick checklist
    • Setting up your account
  • Communications
    • Conversations
    • Workspaces
    • Teams
    • Notifications
    • Contacts
  • Channels
    • Webchat
    • WhatsApp
      • Key points
      • What is the WhatsApp Business Platform?
      • Connecting to WhatsApp
      • Message templates
      • Mapping message templates
      • Sending and receiving messages
      • Conversations
      • Chat widgets and buttons
      • How to create an image URL
  • AI agents - coming soon!
    • AI agent
    • Handover to a human agent
  • Support
    • How to contact support
    • Features and bugs
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  1. Channels

WhatsApp

How to add WhatsApp as a customer channel for support and sales engagement

Key pointschevron-rightWhat is the WhatsApp Business Platform?chevron-rightConnecting to WhatsAppchevron-rightMessage templateschevron-rightMapping message templateschevron-rightSending and receiving messageschevron-rightConversationschevron-rightChat widgets and buttonschevron-rightHow to create an image URLchevron-right
PreviousConfiguring the widgetchevron-leftNextKey pointschevron-right