> For the complete documentation index, see [llms.txt](https://converso.gitbook.io/product-documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://converso.gitbook.io/product-documentation/ai-agents/agent-store.md).

# Agent Store

The Agent Store provides pre-built agent templates designed for specific roles within defined business sectors. 

Converso's target market is SaaS (Software as a Service) companies, and similar tech software businesses.  

Rather than configuring a single, general-purpose agent, deploying a specialised template from the Agent Store gives you an agent that is already optimised for a particular business function - resulting in more consistent, reliable responses from day one.\
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You can also deploy multiple agents across different workspaces, giving each agent and workspace access to a specific knowledge base and team. This simplifies configuration and helps ensure more accurate, high-quality responses.\
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All customer interactions are captured via Converso's helpdesk, giving every agent a complete, unified view of the customer’s history and journey, across multiple channels.

You can access the Agent Store directly from the main user interface, or via the agent deployment process within each workspace.